Hardware Wallet Provider Trezor Suffers Security Incident
Trezor, a popular hardware wallet provider, recently experienced a security breach on its third-party support ticketing platform. The incident, which occurred on January 17th, resulted in the unauthorized access of personal data belonging to approximately 66,000 customers.
Limited Customer Data Compromised
According to Trezor’s official blog post, the breach exposed email addresses and names or nicknames of customers who interacted with the Trezor Support page since December 2021. The company assured users that no funds were compromised, and the affected accounts represent a small fraction of its customer base.
- Email addresses and names/nicknames of up to 66,000 customers were accessed
- No recovery seeds or funds were compromised
- Affected customers represent a small portion of Trezor’s user base
Immediate Action Taken by Trezor
Upon discovering the breach, Trezor promptly notified all affected customers via email. The company also reported that the illicit actor had contacted around 41 customers, requesting sensitive information related to their recovery seeds. An additional eight users who created trial accounts on Trezor’s discussion platform could have been affected as well.
Trezor emphasized that only customers who have ever interacted with the Trezor support system were at risk. The company is currently working with the third-party service provider to assess the extent of the breach and prevent future incidents.
As a reminder, always be cautious of phishing emails asking for personal information or recovery phrases for your wallet accounts.
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